Privacy and Customer Protection Policy

ParaguayResidencies.com respects your privacy and is committed to protecting personal information provided by clients, prospects, and website visitors.

1. Information We Collect

We may collect:

• name, email address, phone number, and messaging identifiers;
• passport and identity information;
• residency, citizenship, marital, and family information;
• address and contact history;
• financial and billing details;
• immigration-related documents and supporting records;
• correspondence and service history.

2. Why We Collect It

We collect and use personal information to:

• provide consultations and service quotes;
• prepare immigration and residency documentation;
• coordinate third-party services such as translators, notaries, couriers, and local agents;
• process payments and invoices;
• communicate with you about your file;
• comply with legal obligations;
• prevent fraud, unauthorized access, and misuse.

3. Sharing of Information

We may share information only when necessary with:

• government offices and public authorities;
• professional service providers assisting with your matter;
• payment processors and financial institutions;
• consultants, contractors, or administrative staff involved in your file;
• legal, regulatory, or compliance authorities where required.

We do not sell your personal information.

4. Cross-Border Processing

Your personal information may be stored or processed in Paraguay, Canada, or other jurisdictions depending on the services used and the location of third-party providers. By using our services, you consent to such cross-border processing where permitted by law.

5. Safeguards

We use reasonable security measures intended to protect your information from unauthorized access, disclosure, alteration, or destruction. No system is completely secure, and you acknowledge that internet-based communication carries some risk.

6. Access and Correction

Subject to applicable law, you may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

7. Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Communication Consent

You consent to receiving service-related communications by email, telephone, SMS, WhatsApp, and similar platforms.

9. Contact

Privacy inquiries may be directed to:
[email protected]